Privacy Policy


Effective date: 29 October 2025

We at Revia take the protection of your personal data seriously. This Privacy Policy explains what personal data we collect, how and why we use it, who we share it with and the rights and choices available to you.

Revia welcomes users from around the world and handles personal data in accordance with applicable privacy and data protection laws, including the Australian Privacy Act 1988 (Cth) and relevant international principles.

1. What is and isn’t covered by this Privacy Policy

This policy applies to you when you interact with:

  • Members: Users of the Revia app (the “App”) and its related services, including active subscribers, free trials, incomplete sign-ups, and former members retaining accounts.

  • Website and Social Media Users: Visitors to our website (www.revia.com.au) and any other microsites or social pages linked to this policy.

  • Community or Content Features (if available): When you post, share, or participate in any public or member-only forums or blogs.

Together, the App and Website are referred to as the Platform.

Not covered:

  • Revia employees, contractors, or applicants.

  • Non-personal data.

  • Third-party websites or services linked from our Platform.

2. Who is responsible for your personal data

Revie Jane & Co Pty Ltd (ABN 97 610 669 353) trading as “Revia” (“Revia”, “we”, “us”, “our”) provides the Platform and related services under our Terms of Use.
Revia is headquartered in Australia and acts as the controller (or “business”) for the data described in this policy.

Contact us:
 Email: hey@revia.com.au
 Website: www.revia.com.au


3. What personal data we collect and how we collect it

We collect personal data directly from you when you sign up, use the App, or contact us; automatically through analytics, cookies, and similar tracking technologies; and from third parties such as Apple, Google, or connected devices like Apple Health and Google Fit.

Examples include:

  • Account information: Name, email, date of birth, member ID

  • Health data: Height, weight, pregnancy status (optional)

  • Workout and activity data

  • Payment and transaction data

  • Device and usage data

  • Communications and feedback

You do not need to share health data to use Revia. Some features (like weight tracking or pregnancy-safe programs) may be limited without it. We will seek explicit consent where required by law, and you may withdraw consent at any time in your profile settings.

4. Why and how we use your personal data

We use your data to:

  • Provide and improve our services and personalise your experience.

  • Communicate with you and respond to enquiries.

  • Send marketing updates (where permitted).

  • Verify identity, prevent fraud, and comply with laws.

5. Legal bases for processing

Where required by law, Revia processes personal data based on:

  • Contract – to deliver the services you request.

  • Legal obligation – to comply with the law.

  • Legitimate interests – to improve, maintain, and secure our Platform.

  • Consent – for marketing or health data (withdrawable at any time).

  • Vital interests – to protect life in an emergency.

Sensitive data (e.g. health) is processed only with explicit consent or where permitted by law.


6. How we protect and manage your data

We use encryption, access controls, and other safeguards to protect your data. Personal data is retained only as long as needed for the purposes described or as required by law.

Data Breach Notification:
 In the unlikely event of a data breach involving your personal information, Revia will assess the incident in accordance with the Notifiable Data Breaches Scheme under the Privacy Act 1988 (Cth) and any other applicable laws. If the breach is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.

7. International transfers

Your data may be processed in Australia, the United States, the United Kingdom, the European Economic Area (EEA), and other regions.
We take reasonable steps to ensure international transfers are protected by appropriate safeguards.

8. Third-Party Service Providers and Data Processing

Revia engages trusted third-party companies to help operate our business and deliver services. These providers may process personal data on our behalf and are bound by strict contractual obligations to protect your information and use it only for authorised purposes.

Examples include:

  • Cloud hosting and infrastructure: Amazon Web Services (AWS), Google Cloud

  • Analytics and performance tracking: Google Analytics, Firebase, Mixpanel

  • Marketing and communications: Meta (Facebook), TikTok, Google Ads, email delivery services

  • Payment and subscription management: Apple App Store, Google Play Billing, Stripe

  • Customer support and administration: CRM and help-desk platforms

These providers may operate in Australia, the United States, the EEA, and other countries.
Revia takes reasonable steps to ensure that all third-party processors maintain appropriate privacy and security standards consistent with applicable laws.

9. Who we share your data with

We may share data with:

  • Service providers (hosting, analytics, support, payments)

  • Marketing partners (where permitted)

  • Regulators and authorities (as required by law)

  • Professional advisers (lawyers, auditors)

  • In the event of a business sale or reorganisation

We do not sell your data for money.


10. Cookies and Tracking Technologies

Revia uses cookies, pixels, SDKs, and similar technologies to operate and secure our Platform, analyse usage, personalise experiences, and (where permitted) deliver relevant advertising. You can manage these settings in your browser or device.
For more detail, see our Cookie Policy.

11. Your rights and choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your data

  • Restrict or object to certain processing

  • Withdraw consent (e.g. for marketing or health data)

  • Request data portability

  • Lodge a complaint with your local data protection authority

Revia will honour these rights in accordance with applicable local laws.
To exercise your rights, please contact hey@revia.com.au. We may need to verify your identity.

12. Links to other websites

Revia is not responsible for the privacy practices or content of third-party sites linked from our Platform. Review their policies before providing any personal data.

13. Updates to this Privacy Policy

We may update this policy periodically. The latest version will always be available at:
www.revia.com.au/privacy-policy

Updates take effect when posted.

14. How to contact us

Privacy Officer – Revie Jane & Co Pty Ltd trading as Revia
 Email: hey@revia.com.au
 Website: www.revia.com.au

We will acknowledge and respond to complaints within a reasonable timeframe in accordance with the Privacy Act 1988 (Cth)

15. International Users

Revia welcomes users from around the world. Regardless of where you live, we handle your data responsibly and in line with international privacy principles.
Your data may be processed in countries with different data-protection laws, and we ensure appropriate safeguards are in place wherever it is processed.